Return Policy

 

Hazy Rae's gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for a store credit (Hazy Rae's E-Gift Card) within 30 days from the date your order shipped.  

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Wild State offers exchanges for the same item in a different size when we are notified of the request within 30 days from the date your order shipped. 

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Items damaged or defective may be returned by contacting customer support at support@hazyraes.com within 3 DAYS of delivery.

 

Final sale items cannot be returned or exchanged. The following is a list of FINAL SALE items:

• Beauty Products 

• Personalized

• Jewelry

• Hair Accessories 

• Mystery Bags

• Doorbusters

• Liquid Products  (i.e., hand sanitizer, body lotion, etc.), 

• Items Marked Final Sale

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

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Ship Your Return

• Start your return process by emailing support@hazyraes.com

• The cost of return shipping, $6.00 for any number of items, will be deducted from your store credit (Hazy Rae's E-Gift Card) if you use the return label provided by Hazy Rae's.  

  • You can place multiple return orders into one package to return. To ensure you receive the correct return credit amount, you MUST request a return authorization request for each order/item you are sending back. You must include the return authorization slip and the invoice for ALL orders/items being returned.  

• Shoe boxes must be encased in another box for shipping to protect the items. If you send shoes back with stickers and return labels directly on the box, or if the shoe box is damaged, we will not accept a return. 

• Once we receive your return, we will refund the purchase amount to a Hazy Rae's     E-Gift Card sent to your order's email address.

• Please allow up to two weeks for your return to be processed.

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International Return Policy

• Hazy Rae's gladly accepts returns of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to any international address for a store credit (Hazy Rae's E-Gift Card) within 30 days from the date your order shipped. Final sale items cannot be returned or exchanged. If, for any reason, you are not satisfied with your international online purchase, contact Customer support within 30 days of the label shipping date to initiate a return. Please note that you will still be responsible for any return shipping fees and actual shipping charges.

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